AmbulanceZorg Limburg-Noord provides ambulance services across the North and Central Limburg region. With over 250 employees, they work around the clock—24 hours a day, 7 days a week—to ensure the highest possible standard of patient care. The organisation carries out more than 30,000 registered emergency journeys each year.
AmbulanceZorg Limburg-Noord has been a satisfied client of Archive-IT since 2010. Roy, from the Financial Administration department, shares his experiences with Archive-IT’s services.
Why choose external archiving?
AmbulanceZorg Limburg-Noord originally opted for pallet-level storage, and for good reason. Roy explains: “In addition to financial and administrative documents, a significant portion of our archive held at Archive-IT consists of journey forms. Prior to digitisation, each ambulance journey was recorded on paper forms. This information has a legal retention period of 20 years. We consider it crucial that these records are stored securely and in a climate-controlled environment that meets all safety standards. Archive-IT offers far greater assurance in this regard than internal storage. Previously, our archives were dispersed across various locations, which led to inefficiency and restricted access. By centralising our archives with an external partner, authorised staff now only need access to Archive-IT’s Virtual Archive. We never have to wonder where something is located.”
Why Archive-IT?
“We were looking for a trustworthy, regional partner. We had already been customers of Jalema—then Archive-IT’s sister company—for 10 years. When Archive-IT took over Jalema’s storage division, we naturally continued with them. The same points of contact remained, and even after all these years, we remain very satisfied with the service.”
How do you experience the service?
“Excellent. We regularly need access to archived files. Requesting documents via the Virtual Archive is straightforward. You specify what you need, and in most cases, the files are delivered even quicker than expected. We find communication with Archive-IT to be very accessible—our points of contact are always available, and requests are nearly always actioned immediately. That level of reliability is very important to us.”
Secure and streamlined
“Archive-IT’s facilities are impressive. During a tour of the premises, I was able to see for myself how and where our documents are stored. Seeing the structured, efficient, and secure working methods in practice left a lasting impression. Archive-IT is not only well-optimised digitally, but also excels in its physical operations,” says Roy.
In addition to physical storage, AmbulanceZorg Limburg-Noord also opted to have all their personnel files digitised by Archive-IT last year. On behalf of the entire Archive-IT team, we thank AmbulanceZorg Limburg-Noord for their continued trust and look forward to many more years of successful collaboration!